Mutual respect, empathy and understanding are at the foundation of great business
When examining “how things work” in the musical instrument and professional audio trade, the working relationship between vendors and dealers is top of mind. This is a critical component within the supply chain, involving both people and policy. The shared goal is to create … [Read more...]
Understanding buyer and staff psychology can improve your sales effort
Manufacturers and distributors in the Musical Instrument and Professional Audio trade have a vested interest in understanding buyer psychology. If you can connect empathetically and meet the buyer’s needs, prospects for revenue growth go up. All buyers are not alike, but they do have similar … [Read more...]
Increase conversions through Corroborative Selling Techniques
Connecting messages
The mind has an uncanny way of connecting text and images; some would say you store everything you’ve ever seen or read in the “file cabinet” of your brain. It stands to reason that during the consideration of an instrument or pro audio purchase, a consumer should be reminded repeatedly … [Read more...]
Getting the most out of your relationships with bricks & mortar dealers
As a manufacturer in the musical instrument business, you’re always looking for ways to support your dealer network. This includes the physical stores that in recent years have been under pressure due to increased competition from online sales. There’s no question that customers … [Read more...]
Getting the best possible results during your visits to music retailer call centers
It’s no secret that in recent years, musical instrument e-commerce retailers have grown tremendously. The larger ones have well-developed Contact Centers with varying staff sizes, and most all of them welcome key vendors to provide product training. I can say from first-hand … [Read more...]
The industry needs new music makers - here’s one organization making a difference
The industry needs new music makers - here’s one organization making a difference
It’s a common topic – where are the new musicians? We complain about the video games and apps that distract young people. Or we listen to the critics who comment that the guitar business is dying – … [Read more...]
Three ways that supporting musical education can create new customers.
Musical instrument sales have been steadily decreasing over the last decade, yet there are more manufacturers of musical instruments than ever. There are many reasons for this phenomenon, including a cultural shift towards digital and highly produced music and fewer live concerts that might … [Read more...]
When it’s time to look beyond your internal resources.
Over the past seven years of NAMM attendance, I’ve been really excited about what music brands are bringing to the marketplace. So many talented builders and designers are putting out supremely innovative, cool and inspiring products, the kind of products that push me and many others to take a fresh look at … [Read more...]
Build a stronger brand and boost awareness by partnering with the right artists.
You have a product line that’s lagging in sales. It was a big hit at one time, but now it’s barely turning a profit. Do you shut it down or find a way to revive it by breathing fresh life into it?
That’s where an artist endorsement can help. Choose the right guitarist, … [Read more...]
What is influencer marketing?
There has been much buzz around influencer marketing recently, and for good reason. With messaging control increasingly shifting from brands to consumers, the slow but real decline in content engagement, and the rise of ad blockers, influencer marketing programs provide brands with an effective … [Read more...]