• Contact Me
  • Archives

Sound Marketing

helping music brands be heard

  • About
  • Blog
  • Consulting
  • Let’s Talk

Category: Motivation

Differentiating Through High Quality Service Levels

a sign for customer satisfaction surrounded by icons for ideas, growth, targeting, searching, listing, and gearing up

At one time or another, we have all been disappointed by the service received from people or organizations we do business with. Whether it’s poor communication, discourteous or outright rude behavior, or just plain unsatisfactory work or results, we base future decisions in no small part on these experiences. At a call center “service levels” are metrics that measure wait time, … [Read more...]

Road Stories from an Old Musical Instrument Rep

vintage black and white photograph of man in suit and fedora displaying buckets, pots and pans on the back of an old pickup truck

Recently one of the musical instrument industry’s “elder statesmen” Ed Rider started a Facebook Group called “Old Reps Never Die” (they just go out of commission). Some of the posts brought back memories from the many years I spent roaming around the country, foraging for sales, and making friends along the way, including Ed. I remember distinctly traveling with him in the … [Read more...]

Is This a Company or a Rock Band?

man in a suit makes a pointing gesture to choose a icon representing music

In the past few weeks, I have interviewed candidates for an open position at my rep firm. Even after many years of hiring while working for others, I believe I am not a particularly good interviewer, at least in the traditional sense. This time, I Googled some standard questions, but inevitably got caught up in the moment and started telling stories about where we’ve been, and … [Read more...]

Opportunity Knocks in the Musical Instrument Trade

an impressive wooden door with a sign that reads opportunity is knocked on by a business-suited person

Looking back over a rewarding 41-year career in the musical instrument and pro audio business, I cannot help but reflect on the many opportunities that have presented themselves. Embarking on a new journey can be scary, create a certain amount of anxiety, and inevitably force saying "yes" or "no" to a new adventure. For me, the internal barometer is adrenaline. As I dwell upon … [Read more...]

Making a sound investment during turbulent times…

desk top with clothespin holding up a sign that says invest in yourself

Uncertainty drives markets crazy, along with their participants. When there is little sense of continuity in any area of business, personal, political, or professional life, the temptation is there to hold off on investing in a new venture. For some, the idea of plunging head-first into uncharted territory when the world is in turmoil may sound counterintuitive at the very … [Read more...]

Welcome to the show.

Sound Marketing sits at the intersection of music, sales & marketing. We explore how insightful strategy, focused tactics, and organizational change will help manufacturers be heard over all the noise in the musical instrument marketplace.

My name is Doug Nestler, and I’ve spent 40 years—still going strong—in sales & marketing. My resume includes roles in all areas of channel management and distribution, and Sound Marketing is a way to share my expertise with you.

Subscribe to Email Updates

Join over 2,000 musical instrument and equipment manufacturers to get the latest music industry news.
  • This field is for validation purposes and should be left unchanged.

Categories

Popular Posts

sales rep with many arms handling phones, computer, clock and coffee

How to distinguish yourself as a sales rep

Grateful for my time in the musical instrument trade

musical instruments and audio equipment in a shopping cart

Psst…want to know the secret of sales?

bearded music store dealer with crossed arms standing in front of music equipment and instruments

Reciprocity – the key to a successful vendor-dealer relationship

illustration of electric guitar with wings in a decorative background

Partnering with your retailers in the musical instrument and pro audio trade

© Copyright 2023 Sound Marketing · All Rights Reserved